Booking & Payment
At Vine 49 our top priority is our guests tour experience. We go out of our way to ensure that you have the optimal experience! Times and pick-up locations will be confirmed the night before the tour by your tour guide.
A 15% deposit is required to confirm your reservation. All reservations that are cancelled at least 7 days before the tour will be given a full refund. However, cancelled reservations within 7 days of a tour will be subject to a charge or the FULL reservation.
We DO NOT guarantee any tours booked within 24 hours of the departure time. If you did book within 24 hours we may not have time to contact you to cancel. Please Text or call us at 250899-9463 to confirm a tour booked within 24 hours.
Pick-Up & Drop-Off
Vine 49 is pleased to offer complimentary pick-up and drop-off’s for all guests. As a courtesy to other guests and to remain on schedule, PLEASE BE READY FOR PICK-UP 10 MINUTES BEFORE TOUR DEPARTURE TIME. Your tour guide will communicate the evening before the tour to confirm pick-up location.
We offer pick-up at most Kelowna locations; Hotels, Airbnb & residences. However on some occasions if a pick-up location is not centrally located, guests will be asked to meet at a central location.
The Okanagan Valley is so beautiful, its hard for us not to take tons of photos! Our tour guides know their way around a camera, portrait mode, landscape and zoom… we can do it all. If you would like a photo, just ask and we will be happy to snap all the photos you could ever desire. If this is something you would like to handle yourself, please let your guide know. We also are known to carry a polaroid camera and would be happy to provide you with the physical copy at the end of your tour. We will never take or post your photo without your permission.
In order to comply with provincial legislation and keep all guests safe, consumption of alcohol and cannabis is strictly prohibited in all motor vehicles. Any guest who does not comply will be asked to leave the tour. Let’s keep things safe!